We and our third party tracking partners collect general statistics to track user trends on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. The information that is collected in this manner does NOT provide us with any personally identifiable information about our users. It helps us track "where" our users are coming from. This allows us to pinpoint high traffic areas and determine the most effective ways to communicate with our users.
As part of that ongoing analysis, Totsy also uses devices called "web beacons" to help us identify when emails sent to you have been received and read. In order to prevent the introduction of viruses and hackers into the Totsy site we may collect information, such as IP addresses, into a log file to be used to identify potential hackers of the Totsy site.
When you register on our site, we will use your email address to send you our newsletter and emails letting you know about our daily sales. If you wish to no longer receive these emails you may do so by following the unsubscribe instructions contained within each of the communications you receive.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Totsy stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
You can import contacts from your Outlook or other email account address book to invite them to become members of our site. We collect the username and password for the email account you wish to import your contacts from and will only use it for that purpose.
Your friend may contact Totsy Customer Service to request that we remove this information from our database.
Totsy warrants that its employees, agents, officer and directors, consultants or subcontractors are obligated to and will hold any Personal Information in strict confidence and to take all reasonable measures to ensure that confidentiality is respected. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. Totsy may share information with carefully selected vendors and business partners with whom we work. This includes companies that offer affinity, frequent-user, and reward programs; and, companies that perform marketing services and other business operations for us such as a shipping company to fulfill orders, and a credit card processing company to bill you for goods and services, an email service provider to send out emails on our behalf, live chat software to assist you if you have questions regarding our service while you are on the site, and third party service provider to allow you to comment on our blog and share some portions of our site with others. All companies that act on our behalf are contractually obligated to keep all information confidential and to use the Member information only to provide the services we ask them to perform for you and us. We may provide aggregate statistics about our Members, sales, traffic patterns and related site information to reputable third party vendors, but these statistics do not include Personal Information. We may disclose Personal Information we collect from you if required by law, or in the good-faith belief that disclosure is necessary (a) to obey the law or comply with legal process served on us or our affiliates; (b) to protect and defend our rights or property or the rights or property of other users of our Site; or (c) to act in an emergency to protect the personal safety of users of our Site or the public.
If Totsy is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete/deactivate it by making the change on our member information page or contact Totsy Customer Service
or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
We provide you with the opportunity to send us video testimonials. While we screen these testimonials for content you should be aware that any information you provide in them may be collected, and used by others who view them. If you want your testimonial removed please contact Totsy Customer Service.
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact Totsy Customer Service. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Totsy does not direct any of our content specifically to children nor do we knowingly collect personal information from individuals under the age of 13. If we learn that a user is under thirteen (13) years of age, we will promptly delete any Personal Information we have collected about that user.
As provided by California Civil Code Section 1798.83, a California resident who has provided Personal Information to a business with whom he/she has established a business relationship for personal, family, or household purposes ("California Member") is entitled to request information about whether the business has disclosed Personal Information to any third parties for the third parties' direct marketing purposes. In general, if the business has made such a disclosure of Personal Information, upon receipt of a request by a California Member, the business is required to provide a list of all third parties to whom Personal Information was disclosed in the preceding calendar year, as well as a list of the categories of Personal Information that were disclosed.
California Member may request further information about our compliance with this law by contacting us on our website under the CONTACT US menu. Please note that we are only required to respond to one request per Member each year, and we are not required to respond to requests made by means other than through our Site.
Totsy is committed to protecting your privacy. The information collected from our Site helps us better understand our market and consumer interests. This allows us to serve our Members and business associates with the level of satisfaction they deserve.